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Jira frontend static resources not loading

Jisu Lee
March 28, 2023

Hi, unfortunately my system completely broke after I deleted an issue type scheme from my Jira.

I cannot access any functionality and the page is stuck. Dev tools reveal that loading for a bunch of script resources fails.

Clearing cache allows me to see some projects and issues on the your-work/ page, but navigating to any of them completely breaks the page again.

My internet works perfectly fine and I can use other Jira systems without issues.

 

Is there any way to get this fixed? Since it's only a dev system I could also just create a new one, but this bug seems to be a bit dangerous.

 

Seems like it just took a pretty long time to get working again after breaking. I will see if I can provoke the same behavior again.

Seems to not only impact my system and other systems are affected as well. Specifically the jira frontend static resources fail to load consistently.

2 answers

1 accepted

0 votes
Answer accepted
ICT Helpdesk
May 17, 2018

Fixed by adding Service Desk Customers to permission Browse Projects

Doesn't work for me 

0 votes
Joseph Huynh
Contributor
August 24, 2018

Please check if you or your end users have any international input source method other than English. e.g.

 Screen Shot 2018-08-24 at 3.16.27 PM.png

Per screenshot, if you have it on an international input method, @ mention functionality will not work.

Kristina Haggård
April 4, 2019

Where do I find this option?

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