We have a transition from ->All to Info Needed status. It means in any other status (to do, backlog, in progress, testing, etc) a user can click on Info needed and assign the task issue to someone else asking for some information needed to continue work. So when that other person provides the info, I want the issue to go back to the previous status where it was before info needed. How can I achieve this? via automation?
note I am just project administrator, not instance admin, using Jira Software Data center.
Thanks