Improve Kanban performance? 10,000 Issues on one Project/Board split into more Boards

[Luke]

Question to the lovely hive-mind...

Assume for argument's sake I have, say, 10,000 live Issues on one single very old Project, and only, say, 5 Kanban Boards (2,000 Issues per Board!) – and so obviously I am noticing massive slowdown and performance issues... ok, so...

Assume I now split the Project into say, 20 Boards (one per "mini project", filtered by Epic/Components etc), so it's max 500 per Kanban Board – not ideal, but live-with-able...

My question is: does this actually improve performance for each Board? Is the slowness/bottleneck caused by the number of Issues in the Project (filter) as a whole, or only on each Board (filter)? 

Will I see net performance gain by breaking up one Project into many Boards like this? 

Thanks! 

[Angélica Luz]

Hi Miriam,

The new customer portal was rolled out and now we don't have the option to disable anymore.
I saw your comment on the bug and based on that, I created a feature request for our dev team to check the possibility to add the same Date Time Picker as before, where we could customize the minutes:
- https://jira.atlassian.com/browse/JSDCLOUD-8104
Please, click on vote and watch to receive updates.

Regards,
Angélica

[Angélica Luz]

Hi Melanie,

This issue that you are facing is actually a bug on the new customer portal:
- https://jira.atlassian.com/browse/JSDCLOUD-7025
Please, click on vote and watch to receive updates about the bug.
For now, the workaround is to disable the Portal X by clicking on "Customize" in the customer portal:

Regards,
Angélica

[Miriam Hopton]

Thank you Angelica for the suggestion. If I were disable the new help center, where do I do that in the project settings?