In a script, I call:def currentUser = ComponentAccessor.getJiraAuthenticationContext().getLoggedInUser()Seems to work just fine in:def eitherRequestTypes = requestTypeService.getRequestTypes(currentUser, requestTypeQuery)But, later on, I call:def portal = portalService.getPortalForProject(currentUser, portalId)This gives me an error:No signature of method: com.atlassian.servicedesk.internal.feature.customer.portal.PortalServiceImpl.getPortalForProject() is applicable for argument types: (com.atlassian.jira.user.DelegatingApplicationUser, java.lang.Integer)What? :) Do I cast it? Should I have used another way to get an ApplicationUser? Why does it work in one method that has the same signature as another in the same software?

How to write a query to show the time a ticket was in a specific status

Is there a query that will show me how long a ticket spent in a status?

Example: How long a ticket had at the status of testing.

I am trying to create an (organization) metric that shows the average time all tickets were in a specific status for a particular of time.

Thanks

2 votes

Answer accepted

There is problem not in ApplicationUser.
getPortalForProject need AplicationUser and Project object, but you input Integer.