Deployment management and integration of deployment tools with Jira Software Cloud

[Guillaume _Apwide_]

Hi everyone,

We are big fans of the Deployments timeline and its underlying Deployment API provided by Jira Software Cloud:

There are many resources and examples provided by Atlassian here: https://support.atlassian.com/jira-cloud-administration/docs/integrate-your-deployments-with-jira/ 

We have successfully integrated this api with our Jenkins server that is used for build and continuous integration of our apps: https://support.atlassian.com/jira-cloud-administration/docs/integrate-jenkins-with-jira/

It works really well to give a "ticket centric" view over the past deployments that is especially adapted to CI/CD pipelines.

I think that this topic deserves a dedicated discussion to exchange best practices and real life feedbacks/questions that arise when you start integrating various deployment tools (ex: GitHub, GitLab, Bitbucket, Jenkins,...).

We are quite experienced with Jenkins integration and we will be happy to share this experience with the community. 

We would also love to get feedback from other "deployment api" users ! ;-)

[Udo Brand · Accepted solution]

You would need to set a Resolution during the transition to the Status verified. Once a Resolution is set it will be displayed.

Note: unresolved is displayed as long no Resolution is set (there is no Resolution "unresolved")

[Johan Bromander]

Thanks for quick feedback @Udo Brand!  When you say "set a Resolution" - is that just choosing "resolved" from a drop-down? (I'm not admin in our customer JIRA so I can't see the options in the Resolution field/drop down). Just want to be able to provide them with specific instructions ;-).

[Udo Brand]

Well there are two ways to achieve this. but both have to be implemented by an admin.

First add a screen with the Resolution field to that transition. Then a user has to choose a Resolution during that transition.

Or second. the Resolution is set via postfunction during that transition.

[Johan Bromander]

Perfect, Thanks!! :-)