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Can you make a single issue read-only?

Raj Vora
Contributor
February 7, 2019

Use case:

Lets say I have issue A opened.  Then someone (without knowing issue A is opened) opens up another issue (issue B) which discusses the same problems outlined in issue A.  

Obviously we don't want two duplicate issues since they involve the same problem.  How do I make one of the issues read-only which would force all the discussion about this problem to be in the other issue?

 

I am aware that there is a way to make an issue read-only based on transition conditions in a customized work flow:

https://community.atlassian.com/t5/Jira-questions/Making-a-closed-issue-read-only/qaq-p/365063

 

But what I am looking for is a way to do this for a particular issue.  I prefer not to modify workflows that would impact all issues for a particular issue type.  Thanks.

3 answers

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Dean
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September 9, 2013

Thanks all, I used the Result Filter gadget with a custom filter and a sort by due date... it works great

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Theinvisibleman
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 2, 2013

Hi Dean,

You might be able to achieve your requirements by using a JQL/filter that specifies the following :

project = 'project A' and status in ('status A')

Of course, you would have to modify the filter accordingly to fit your requirements.

Once done, save it as a filter, then as Jason mentioned, use the filter results gadget to show the filter results in the dashboard

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Jason Plumhoff
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September 2, 2013
You should be able to set up a saved filter that can specify which projects/statuses you are interested in. Then use the filter results gadget and set it to display your saved filter. Remember to share your filter if you want others in your organization to be able to use it.

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