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Auto Closure of Incident tickets (On-Demand)

Mubasshir
August 20, 2014

Hi Team,

We are looking for some FREE plugin to get all incidents which are in Resolved state should auto close after x number of days without running any JQL or script.

Please advice..

Thanks in advance

1 answer

0 votes
Nic Brough -Adaptavist-
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May 16, 2016

Can't really do it in Service Desk.  Certainly can't customise them on Cloud (although there are a couple of add-ons that can do it)

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