Problems installing jira - Server Refusing connections

Hey Everyone!

I've been a Jira developer/admin for a few years now and have almost exclusively played with the UI, never the background server. So I figured I would use a spare home computer as a Jira server to play with.

I installed CentOS and PostgreSQL without issue. Since I'm not very familiar with server administration I ran the Jira default express install. When it finished it said that I could now connect via my web browser. Every time I try it tells me the server is refusing connections. I have confirmed that Jira is running and I can connect to the server with my terminal, but not via a browser. I'm seeing two errors that seem to pop up every time I start jira:

2018-01-15 22:50:58,120 localhost-startStop-1 ERROR      [webwork.config.DefaultConfiguration] Skipping configuration for class 'com.atlassian.jira.config.webwork.JiraPluginsConfi


java.lang.IllegalStateException: Unable to resolve component: interface com.atlassian.plugin.event.PluginEventManager

        at com.atlassian.jira.component.ComponentAccessorWorker.getComponentOfType(

        at com.atlassian.jira.component.ComponentAccessor.getComponentOfType(

        at com.atlassian.jira.config.webwork.JiraPluginsConfiguration.getPluginEventManager(

        at com.atlassian.jira.config.webwork.JiraPluginsConfiguration$PluginSystemAccessor.<init>(

        at com.atlassian.jira.config.webwork.JiraPluginsConfiguration.<init>(

        ... 3 filtered

        at java.lang.reflect.Constructor.newInstance(

        at java.lang.Class.newInstance(

        at webwork.config.DefaultConfiguration.<init>(

        at webwork.config.Configuration.getDefaultConfiguration(

        at webwork.config.Configuration.getConfiguration(

        at com.atlassian.jira.config.webwork.WebworkConfigurator.configureWebwork(

        at com.atlassian.jira.config.webwork.WebworkConfigurator.setupConfiguration(

        at com.atlassian.jira.startup.LauncherContextListener.initFastStuff(

        at com.atlassian.jira.startup.LauncherContextListener.contextInitialized(

        ... 5 filtered


        at java.util.concurrent.ThreadPoolExecutor.runWorker(

        at java.util.concurrent.ThreadPoolExecutor$


Caused by: java.lang.IllegalStateException

        at java.util.Optional.orElseThrow(

        at com.atlassian.jira.ComponentManager.getRequiredPicoContainer(

        at com.atlassian.jira.ComponentManager.getComponentInstanceOfType(

        at com.atlassian.jira.component.ComponentAccessorWorker.getComponentOfType(

        ... 25 more

 and the other:

2018-01-15 23:20:56,263 localhost-startStop-2 ERROR      [o.a.c.c.C.[Catalina].[localhost].[/]] Exception sending context destroyed event to listener instance of class com.atlassi



        at com.atlassian.jira.startup.ClusteringLauncher.stop(

        at com.atlassian.jira.startup.DefaultJiraLauncher.stop(

        at com.atlassian.jira.startup.LauncherContextListener.contextDestroyed(

        at org.apache.catalina.core.StandardContext.listenerStop(

        at org.apache.catalina.core.StandardContext.stopInternal(

        ... 3 filtered


        at java.util.concurrent.ThreadPoolExecutor.runWorker(

        at java.util.concurrent.ThreadPoolExecutor$


 Neither of those means anything to me (other than ERROR is bad), so any help you could provide would be awesome. Thanks!

1 answer

1 accepted

1 vote
Accepted answer

Hi Ben,

Check that the ports are open and allowing connections from external traffic.  

Thanks! I found an article on here that explained exactly what to do after you pointed me in the right direction.

Hi, Ben Could you please sent us the article link. 


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