Problems installing jira - Server Refusing connections

Hey Everyone!

I've been a Jira developer/admin for a few years now and have almost exclusively played with the UI, never the background server. So I figured I would use a spare home computer as a Jira server to play with.

I installed CentOS and PostgreSQL without issue. Since I'm not very familiar with server administration I ran the Jira default express install. When it finished it said that I could now connect via my web browser. Every time I try it tells me the server is refusing connections. I have confirmed that Jira is running and I can connect to the server with my terminal, but not via a browser. I'm seeing two errors that seem to pop up every time I start jira:

2018-01-15 22:50:58,120 localhost-startStop-1 ERROR      [webwork.config.DefaultConfiguration] Skipping configuration for class 'com.atlassian.jira.config.webwork.JiraPluginsConfi

guration'

java.lang.IllegalStateException: Unable to resolve component: interface com.atlassian.plugin.event.PluginEventManager

        at com.atlassian.jira.component.ComponentAccessorWorker.getComponentOfType(ComponentAccessorWorker.java:40)

        at com.atlassian.jira.component.ComponentAccessor.getComponentOfType(ComponentAccessor.java:255)

        at com.atlassian.jira.config.webwork.JiraPluginsConfiguration.getPluginEventManager(JiraPluginsConfiguration.java:85)

        at com.atlassian.jira.config.webwork.JiraPluginsConfiguration$PluginSystemAccessor.<init>(JiraPluginsConfiguration.java:121)

        at com.atlassian.jira.config.webwork.JiraPluginsConfiguration.<init>(JiraPluginsConfiguration.java:27)

        ... 3 filtered

        at java.lang.reflect.Constructor.newInstance(Constructor.java:423)

        at java.lang.Class.newInstance(Class.java:442)

        at webwork.config.DefaultConfiguration.<init>(DefaultConfiguration.java:116)

        at webwork.config.Configuration.getDefaultConfiguration(Configuration.java:135)

        at webwork.config.Configuration.getConfiguration(Configuration.java:112)

        at com.atlassian.jira.config.webwork.WebworkConfigurator.configureWebwork(WebworkConfigurator.java:66)

        at com.atlassian.jira.config.webwork.WebworkConfigurator.setupConfiguration(WebworkConfigurator.java:59)

        at com.atlassian.jira.startup.LauncherContextListener.initFastStuff(LauncherContextListener.java:137)

        at com.atlassian.jira.startup.LauncherContextListener.contextInitialized(LauncherContextListener.java:101)

        ... 5 filtered

        at java.util.concurrent.FutureTask.run(FutureTask.java:266)

        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)

        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)

        at java.lang.Thread.run(Thread.java:745)

Caused by: java.lang.IllegalStateException

        at java.util.Optional.orElseThrow(Optional.java:290)

        at com.atlassian.jira.ComponentManager.getRequiredPicoContainer(ComponentManager.java:429)

        at com.atlassian.jira.ComponentManager.getComponentInstanceOfType(ComponentManager.java:486)

        at com.atlassian.jira.component.ComponentAccessorWorker.getComponentOfType(ComponentAccessorWorker.java:38)

        ... 25 more

 and the other:

2018-01-15 23:20:56,263 localhost-startStop-2 ERROR      [o.a.c.c.C.[Catalina].[localhost].[/]] Exception sending context destroyed event to listener instance of class com.atlassi

an.jira.startup.LauncherContextListener

java.lang.NullPointerException

        at com.atlassian.jira.startup.ClusteringLauncher.stop(ClusteringLauncher.java:46)

        at com.atlassian.jira.startup.DefaultJiraLauncher.stop(DefaultJiraLauncher.java:197)

        at com.atlassian.jira.startup.LauncherContextListener.contextDestroyed(LauncherContextListener.java:214)

        at org.apache.catalina.core.StandardContext.listenerStop(StandardContext.java:4774)

        at org.apache.catalina.core.StandardContext.stopInternal(StandardContext.java:5411)

        ... 3 filtered

        at java.util.concurrent.FutureTask.run(FutureTask.java:266)

        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)

        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)

        at java.lang.Thread.run(Thread.java:745)

 Neither of those means anything to me (other than ERROR is bad), so any help you could provide would be awesome. Thanks!

1 answer

1 accepted

Hi Ben,

Check that the ports are open and allowing connections from external traffic.  

Thanks! I found an article on here that explained exactly what to do after you pointed me in the right direction.

Ubi Jira I'm New Here Jan 30, 2018

Hi, Ben Could you please sent us the article link. 

Thanks!

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