Problems installing jira - Server Refusing connections

[Ben Bramson]

Hey Everyone!

I've been a Jira developer/admin for a few years now and have almost exclusively played with the UI, never the background server. So I figured I would use a spare home computer as a Jira server to play with.

I installed CentOS and PostgreSQL without issue. Since I'm not very familiar with server administration I ran the Jira default express install. When it finished it said that I could now connect via my web browser. Every time I try it tells me the server is refusing connections. I have confirmed that Jira is running and I can connect to the server with my terminal, but not via a browser. I'm seeing two errors that seem to pop up every time I start jira:

2018-01-15 22:50:58,120 localhost-startStop-1 ERROR      [webwork.config.DefaultConfiguration] Skipping configuration for class 'com.atlassian.jira.config.webwork.JiraPluginsConfi

guration'

java.lang.IllegalStateException: Unable to resolve component: interface com.atlassian.plugin.event.PluginEventManager

        at com.atlassian.jira.component.ComponentAccessorWorker.getComponentOfType(ComponentAccessorWorker.java:40)

        at com.atlassian.jira.component.ComponentAccessor.getComponentOfType(ComponentAccessor.java:255)

        at com.atlassian.jira.config.webwork.JiraPluginsConfiguration.getPluginEventManager(JiraPluginsConfiguration.java:85)

        at com.atlassian.jira.config.webwork.JiraPluginsConfiguration$PluginSystemAccessor.<init>(JiraPluginsConfiguration.java:121)

        at com.atlassian.jira.config.webwork.JiraPluginsConfiguration.<init>(JiraPluginsConfiguration.java:27)

        ... 3 filtered

        at java.lang.reflect.Constructor.newInstance(Constructor.java:423)

        at java.lang.Class.newInstance(Class.java:442)

        at webwork.config.DefaultConfiguration.<init>(DefaultConfiguration.java:116)

        at webwork.config.Configuration.getDefaultConfiguration(Configuration.java:135)

        at webwork.config.Configuration.getConfiguration(Configuration.java:112)

        at com.atlassian.jira.config.webwork.WebworkConfigurator.configureWebwork(WebworkConfigurator.java:66)

        at com.atlassian.jira.config.webwork.WebworkConfigurator.setupConfiguration(WebworkConfigurator.java:59)

        at com.atlassian.jira.startup.LauncherContextListener.initFastStuff(LauncherContextListener.java:137)

        at com.atlassian.jira.startup.LauncherContextListener.contextInitialized(LauncherContextListener.java:101)

        ... 5 filtered

        at java.util.concurrent.FutureTask.run(FutureTask.java:266)

        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)

        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)

        at java.lang.Thread.run(Thread.java:745)

Caused by: java.lang.IllegalStateException

        at java.util.Optional.orElseThrow(Optional.java:290)

        at com.atlassian.jira.ComponentManager.getRequiredPicoContainer(ComponentManager.java:429)

        at com.atlassian.jira.ComponentManager.getComponentInstanceOfType(ComponentManager.java:486)

        at com.atlassian.jira.component.ComponentAccessorWorker.getComponentOfType(ComponentAccessorWorker.java:38)

        ... 25 more

 and the other:

2018-01-15 23:20:56,263 localhost-startStop-2 ERROR      [o.a.c.c.C.[Catalina].[localhost].[/]] Exception sending context destroyed event to listener instance of class com.atlassi

an.jira.startup.LauncherContextListener

java.lang.NullPointerException

        at com.atlassian.jira.startup.ClusteringLauncher.stop(ClusteringLauncher.java:46)

        at com.atlassian.jira.startup.DefaultJiraLauncher.stop(DefaultJiraLauncher.java:197)

        at com.atlassian.jira.startup.LauncherContextListener.contextDestroyed(LauncherContextListener.java:214)

        at org.apache.catalina.core.StandardContext.listenerStop(StandardContext.java:4774)

        at org.apache.catalina.core.StandardContext.stopInternal(StandardContext.java:5411)

        ... 3 filtered

        at java.util.concurrent.FutureTask.run(FutureTask.java:266)

        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)

        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)

        at java.lang.Thread.run(Thread.java:745)

 Neither of those means anything to me (other than ERROR is bad), so any help you could provide would be awesome. Thanks!

[Edwin Kyalangalilwa · Accepted solution]

Hi Ben,

Check that the ports are open and allowing connections from external traffic.  

[Benjamin Bramson]

Thanks! I found an article on here that explained exactly what to do after you pointed me in the right direction.

[Ubi Jira]

Hi, Ben Could you please sent us the article link. 

Thanks!

[Yevgen Lasman]

JRASERVER-66499