Problem with outgoing mail

Hi all! I have a problem with outgoing email. I've configured SMTP server and it's working fine when I send test emails. When I want to invite new users i receive the following error in logs:

2017-08-27 19:18:00,426 ERROR [] Sending mailitem To='smilley@yandex.ru' Subject='You have been invited to use JIRA' From='6479463@gmail.com' FromName='jira@smilley.ru' Cc='null' Bcc='null' ReplyTo='6479463@gmail.com' InReplyTo='null' MimeType='text/html' Encoding='UTF-8' Multipart='javax.mail.internet.MimeMultipart@61de541' MessageId='null' ExcludeSubjectPrefix=false' anonymous Mail Queue Service Error occurred in sending e-mail: To='smilley@yandex.ru' Subject='You have been invited to use JIRA' From='6479463@gmail.com' FromName='jira@smilley.ru' Cc='null' Bcc='null' ReplyTo='6479463@gmail.com' InReplyTo='null' MimeType='text/html' Encoding='UTF-8' Multipart='javax.mail.internet.MimeMultipart@34f45a05' MessageId='null' ExcludeSubjectPrefix=false'
com.atlassian.mail.MailException: com.sun.mail.smtp.SMTPSendFailedException: 553 5.7.1 Sender address rejected: not owned by auth user.

So it's "Sender address rejected: not owned by auth user." error. What should I do to resolve it? Thanks.

1 answer

0 vote

The account 6479463@gmail.com is not the one you have set up in the email connection.  You'll need to correct the outgoing email addressing.

6479463@gmail.com is an email of the admin who is trying to invite users. Is it possible to send an email from user jira@mydomain.com?

Screenshot at авг. 27 20-53-16.pngIt's set to be jira@smilley.ru, but in logs it's set to be an email of currently logged user...

As I said earlier, test emails are sent correctly.

Hello,
I have the same issue. How to resolve it?
Thanks.

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