Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Problem with Export

Hello everyone.

Tell me why the download "button" is inactive in the current team sprint.


3 answers

0 votes

Hi @FLex_destroyer1 

Can you share a screenshot?

0 votes
Daniel Ebers Community Leader Apr 25, 2021

Hi @FLex_destroyer1

although I have no solution right at hand I'd suggest having a look into Jira's application logfile - assuming your tag "Server" is correct so you or your Admin can check.

The article "Useful log files in Jira"...:

...will help in identifying the logfile - keep a look for "atlassian-jira.log" and see if something is logged when you try to export.

Please post back any findings.

Another more basic question would be if this only appears in one browser - or also for other users. Additionally if clearing the browser cache and/or going into an incognito window has some positive effect?


Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Marketplace Apps & Integrations

Why everyone using Jira must be GDPR-compliant

Did you know that penalties up to 4 % of the yearly company turnover are possible in case of GDPR violations? GDPR regulations are currently mainly relevant for companies in the EU, but countries lik...

100 views 1 3
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you