Pre defined template ticket

Suma Pralhad Kustagi January 26, 2021

Hi,

    Can you let me know we are  able to pre define a template when user create a new jira ticket for Jira server.

 

Regards,
Suma

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KAGITHALA BABU ANVESH
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January 26, 2021

Hello @Suma Pralhad Kustagi ,

 

Predefined means, every time any user tried to create a issue, it should display some of the fields by default without going to configure fields ? 

 

Being a Jira Project Admin / Admin. 

whatever fields you choose when creating a issue same fields will be applied to all the other users, This is my assumption only.

Suma Pralhad Kustagi January 26, 2021

Hi Anvesh,

     I gone through some posts , i also see that there are some add-ons available. So wanted to check if any free plug-in available.

Regards,

Suma

KAGITHALA BABU ANVESH
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January 26, 2021
Suma Pralhad Kustagi January 26, 2021

Hi Anvesh,

    Thank you for the details.

Daniel Ebers
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January 27, 2021

While all of the linked Apps provides value they are not free and require payment.
Depending on how tight budget is and what you expect from a solution HTML links could suffice. When an user clicks on them the screen is pre-filled with data provided by the link.

On the other hand, you would need to place the link "somewhere", on a webpage, or in an e-mail - so, yes, it is a good solution but not the prettiest.

You can read more here:
https://confluence.atlassian.com/jirakb/how-to-create-issues-using-direct-html-links-in-jira-server-159474.html

Dassy Johnson March 3, 2024

That's very nice. I really want to know is their any major disadvantages while using this?

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