Permission denied to access jira directory

My JIRA was installed on Ubuntu Server 16.04. I used the terminal to access the log files located at /var/atlassian/application-data/jira/log/atlassian-jira.log. I used sudo account and was able to change the directory to /var/atlassian/application-data/, but when I wanted to go further to /var/atlassian/application-data/jira directory with sudo account, I got: Permission denied. I am not allowed to get my log files. What is preventing sudo from access jira directory?

2 answers

1 vote

Your account does not have permission to use the directory.

sudo <command> only takes root priviliges while it runs and drops access when the command finishes, so "sudo cd  <directory>" will work in that it changes directory, but when it finishes, your normal account is dropped back to where it was before because it has no rights to be in there.

Try

sudo ls -l /var/atlassian/application-data/jira

sudo ls -l /var/atlassian/application-data/jira/log

suco cat /var/atlassian/application-data/jira/log/atlassian-jira.log

0 votes
Steven Behnke Community Champion Jul 21, 2017

What are the permissions set to?

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