My JIRA was installed on Ubuntu Server 16.04. I used the terminal to access the log files located at /var/atlassian/application-data/jira/log/atlassian-jira.log. I used sudo account and was able to change the directory to /var/atlassian/application-data/, but when I wanted to go further to /var/atlassian/application-data/jira directory with sudo account, I got: Permission denied. I am not allowed to get my log files. What is preventing sudo from access jira directory?
Your account does not have permission to use the directory.
sudo <command> only takes root priviliges while it runs and drops access when the command finishes, so "sudo cd <directory>" will work in that it changes directory, but when it finishes, your normal account is dropped back to where it was before because it has no rights to be in there.
sudo ls -l /var/atlassian/application-data/jira
sudo ls -l /var/atlassian/application-data/jira/log
suco cat /var/atlassian/application-data/jira/log/atlassian-jira.log
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...PermissionsStartOnly=true User=www-data Group=www-data ExecStart=/opt/jira/bin/startup.sh ExecStop=/opt/jira/bin/shutdown.sh TimeoutStartSec=120 TimeoutStopSec=600 PrivateTmp=true [Install] WantedBy...
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