Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Orange dashed line on New Issue dialog Edited

Hi,

We just upgraded to version 8.13.1 and have noticed an orange dashed line at the top of the new issue dialog.  Can anyone advise what this is please?

 

jira.png

1 answer

1 accepted

1 vote
Answer accepted
Daniel Ebers Community Leader Nov 13, 2020

Hi Paul,

this is a strange finding, looks pretty special.

Can you rule out this is caused an App that is (probably) not compatible anymore?

In case you have the chance to announce a small timeframe for a downtime-like situation, I'd suggest to disable all Apps by putting Jira to safe mode. Then you could check if the dashed line still occurs.

If so, it is not caused by an App.
If not, you could re-enable Apps, one by one and check when the line occurs again.

https://confluence.atlassian.com/upm/disabling-and-enabling-apps-273875716.html#Disablingandenablingapps-Disablingorenablingallapps(usingSafeMode)

If it is not caused by an App digging deeper into it - probably using developer tools/view of the browser could be the next steps - but please report first back what you found out.

Cheers,
Daniel

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
SERVER
VERSION
8.13.1
TAGS
Community showcase
Posted in Jira Software

Presenting the "Best of 2020" Jira Software roundup!

Catch up with Atlassian Product Managers in our 2020 Demo Den round-up! From Advanced Roadmaps to Code in Jira to Next-Gen Workflows, check out the videos below to help up-level your work in the new ...

7,105 views 8 28
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you