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Only want to allow issue creation from certain email - default reporter not working

Admin I'm New Here May 07, 2021

I've set up an incoming mail handler to a Gmail that is set up to receive forms.

I only want Jira to create the issue if the email is from my own email address.

I listed myself as the default reporter but it still says a message about 'no default reporter and create user disabled'. 

Emails from other accounts are being accepted and issues being created from them. 

What can I do?



1 answer

1 accepted

1 vote
Answer accepted
Mirek Community Leader May 09, 2021

Hi @Admin , 

Maybe you should specify a rule on your email account (not Jira.. ) that would move your (or other) emails to a different folder that would not be parsed later (only those targeted to you would be in the folder where JIra is looking e.g. Inbox)? 

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