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Old closed tickets showed up in a new Sprint after I closed a current Sprint

Darrin Mealio
Darrin Mealio Mar 28, 2023

We closed a Sprint on 3/24/2023 and started the next one. We found in the new Sprint several (10+) tickets (of various types) which had been included in previously closed Sprints. We did not "move" them there, they had been hidden when closed.

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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Mar 28, 2023

Welcome to the Atlassian Community!

The easiest way to get this to happen is re-configure your board.

I suspect you will find that you have removed the status that those issues are in from the "done" column (the last column on the board).  Have a look at their status and the column mappings you have for them!

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Darrin Mealio
Darrin Mealio Mar 30, 2023

Thanks for that answer, however it does not explain the issue. Typically when you close a ticket in a Sprint, then close the Sprint, the tickets are not shown (backlog/Sprint).

To give you more information, the issue revolves around tickets that were fully closed in previous sprints but then "appeared" in the new sprint. So let's say you had Sprint 1 (with ticket A, ticket B, ticket C) and then Sprint 2 (with ticket D). When you were still in Sprint 1, you closed tickets A+B+C. Then, at the end of Sprint 1 you marked the Sprint closed. Then you started Sprint 2. Suddenly, tickets A+B+C showed in Sprint 2. And looking at the individual tickets "Sprint" field it showed Sprint 2. This is the issue.

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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Apr 01, 2023

There is no "closed" flag on issues, the board looks at the sprint field.

Can you look at the status of these issues?  Are they in the last column on the board the sprint belongs to?

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Darrin Mealio
Darrin Mealio Apr 01, 2023

Yes. They are "closed". I have attached a screenshot from our current sprint as an example. This ticket (SMW-2529) was closed 2 sprints prior, it was not "showing" in our previous sprint.

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