Old Standard plan and trial

[Stefan Prelle]

I seem to be on an older version of the Jira Cloud Standard Plan (Invoice reads "Jira Software (Cloud) Standard 10 Users") for $10 a month.

I am considering to do a Premium Plan trial, but I don't know what happens if I decide to skip the trial and go back to Standard.

Will this be my current Standard plan ($10 flat per month) or the one new Standard plan ($7 per month per user)?

(I fear it will be the new version, but even with only 5 users that is a whole lot more than what I currently pay.)

[Pat Q]

hi @Stefan Prelle  did you ever get to the bottom of this? Are you 'grandfathered in on this: 

I seem to be on an older version of the Jira Cloud Standard Plan (Invoice reads "Jira Software (Cloud) Standard 10 Users") for $10 a month. 

Thanks, Pat

[Hugo Gómez]

Hi! did any of you @Stefan Prelle or @Pat Q  figured this out?

I'm in a similar situation and would like to know what you found out.

Thanks in advance for any insight

[Stefan Prelle]

I did not get this resolved.
I am still on the old Standard plan

[patrick 1]

hi @Hugo Gómez  i did not get this resolved either. same as Stefan, we remain on standard plan.

[Hugo Gómez]

Oh well, then old Standard it is! - thank you both for reporting back.

[Fadoua]

@Stefan Prelle 

Please click here then select under what can we help you with: Billing, payments and Pricing so that you get a better understanding of any plans Atlassian offers. They will be the best people to address your concerns 

If you have any questions please let me know 

Best,

Fadoua

[Stefan Prelle]

Hi @Fadoua ,
thanks for the response. Unfortunately the link only leads to a "We have trouble logging you in" page.

Also, I think I understand the current plans Atlassian offers. The problem is that my current plan (labelled "Standard plan")  does not match the Standard plan offered nowadays.

Best Regards,
Stefan

[Fadoua]

Morning @Stefan Prelle 

My bad it was the wrong link. Here is the right one (my apology)

https://support.atlassian.com/contact/#/

I will suggest you to still contact Atlassian so that either they will explain or make adjustments if needed.

Best,

Fadoua