Notifications for sub-tasks

[Prashant Sangappa Shivashimpi]

Hi All,

When cloninig a ticket which has several subtasks already asigned to certain users, we would like those users be notified as soon as a new ticket is created by means of cloning the original one. Currently this is not happening.

How this can be achieved.? Please let me know your views and suggestions.

BR,

Prashant.

[Alexander Pappert]

you can try addons like automation

https://docs.automationforjira.com/rule-playground/index.html#/rule/new/new 

when the clone was created, you can send mails to the assignees of the source issue:

[Prashant Sangappa Shivashimpi]

Dear Alexander,

Greetings. Thank you very much for your reply.

Just one doubt, so right now this feature is not supported out of the box from JIRA .?

Please confirm. Thanks.

BR,

Prashant.

[Alexander Pappert]

@Prashant Sangappa Shivashimpi 

it is an addon you have to install

https://marketplace.atlassian.com/apps/1215460/automation-for-jira-server?hosting=server&tab=overview 

the lite version is free https://marketplace.atlassian.com/apps/1211836/automation-for-jira-server-lite?hosting=server&tab=overview 

but you need the linked issue trigger which is only paid version

https://confluence.atlassian.com/automation/getting-the-right-version-993924597.html 

[Prashant Sangappa Shivashimpi]

Dear @Alexander Pappert ,

Happy New Year 2021..!!

Ohh ok, I see. Great. Thank you very much for your time and info on this topic.

BR,

Prashant.