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Hi All,
When cloninig a ticket which has several subtasks already asigned to certain users, we would like those users be notified as soon as a new ticket is created by means of cloning the original one. Currently this is not happening.
How this can be achieved.? Please let me know your views and suggestions.
BR,
Prashant.
you can try addons like automation
https://docs.automationforjira.com/rule-playground/index.html#/rule/new/new
when the clone was created, you can send mails to the assignees of the source issue:
Dear Alexander,
Greetings. Thank you very much for your reply.
Just one doubt, so right now this feature is not supported out of the box from JIRA .?
Please confirm. Thanks.
BR,
Prashant.
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@Prashant Sangappa Shivashimpi
it is an addon you have to install
the lite version is free https://marketplace.atlassian.com/apps/1211836/automation-for-jira-server-lite?hosting=server&tab=overview
but you need the linked issue trigger which is only paid version
https://confluence.atlassian.com/automation/getting-the-right-version-993924597.html
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Dear @Alexander Pappert ,
Happy New Year 2021..!!
Ohh ok, I see. Great. Thank you very much for your time and info on this topic.
BR,
Prashant.
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