Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Notifications for moving issues from one column to another? Which One?

I have my Kanban workflow(Simplified) with an added column(Waiting) and a couple extra statuses in 'In Progress'. 


I see the usual 'Notifications'



My Kanban Columns and Status



1)  How do I let my boss know when an issue is 'Waiting'  or 'Help' or a different status?

2)  Which notification covers 'In Progress' and the columns?  

I.E. I don't think my boss cares if something get's moved to 'To Do' or 'In Progress'  but he does if it's sitting in 'Waiting.

Is there anyway to match the issues up closer to the Columns/Status?

Thank you! 



2 answers

1 accepted

0 votes
Answer accepted

Hello @Matthew Oney 

There is not a built in notification event that is for when a card changes columns or changes to a specific status.

Take a look at this article and see if it provides enough information for you to create an email notification as part of specific status changes.

Hey Trudy,  I think I got this to work, but it was pretty tough trying to find the 'Post Functions' etc. 

Can't believe there aren't notifications for transitions between columns in a Kanban board.


Thank you!!!

Columns on a board are just a visual representation of groupings of issue statuses. There is not a data element stored in the issue that indicates what column it is in on a board, as an issue can be shown on many boards all with different columns.

0 votes
Jack Community Leader Feb 09, 2021

@Matthew Oney , if the standard notifications are not what you are looking for consider using Automation. This will allow you to do something like this...

trigger - issue transitions 

Condition - field condition for status being one of x or y

Action - send email

Hey Jack, thank you for the answer, hah, I'm still figuring all this out so I don't know what automation is. 

Thank you for the response though!

Jack Community Leader Feb 10, 2021

glad to assist Matthew. The Community is a good place to get answers.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Jira Software

Presenting the "Best of 2020" Jira Software roundup!

Catch up with Atlassian Product Managers in our 2020 Demo Den round-up! From Advanced Roadmaps to Code in Jira to Next-Gen Workflows, check out the videos below to help up-level your work in the new ...

7,044 views 8 28
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you