Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Not Able to scroll Edited

I am unable to scroll anywhere on jira, be it roadmap, , backlog, reports, or the ticket page, the scroll button just doesnt appear. Also, if i try to scroll with arrow keys, nothing happens

3 answers

0 votes

Hi @Mayank Mishra 

Please check if this issue is browser specific and if the issue doesn't occur on using a different browser

@Deepanshu Natani 

Sorry for not detailing it out. 

It is not platform specific. in my machine, i have chrome and mozilla. it is not working in both the browsers. 

till friday, i was able to scroll on tickets and it was not working on other pages like reports, roadmap, backlog, etc. but since yesterday, it is not working on tickets too

i can do that on my mobile fone though.

it is working on this community page though

This is strange. This issue is occurring only for you or for other users too? And have you tried using a different machine.

Others are not facing any issue 

0 votes

Hi @Mayank Mishra ,

did you try to clean your browser cache?

Please, let us know if it fixs your issue.


Hi @Fabio Racobaldo _Herzum_ 

Yes, i did done that. 

Also, one thing i have not done. i have not tried it in another machine. let me try doing that. 




Hi Everyone, 

It is still not working for me. Below are the things i have already done and my observation so far:

1. Tried in 3 browsers (chrome, mozilla, edge)

2. Cleared cache, history

3. System shut down and start

4. Logoff from jira and relogin


Below is one observation :

I see the css property (div id="ghx-backlog") is not working and is being over-written by something. Every if i tried to edit it to auto (style="overflow-y:auto") , it is not helping. 

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Marketplace Apps & Integrations

Staying organized with Jira: best practices for a better project management

Project managers know this problem: A “mountain of work” lays in front of you, and you don’t know how and where to tackle them. Different to-dos lie ahead, but just one task after the other can be ha...

242 views 2 1
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you