Not Able to scroll

[Mayank Mishra]

I am unable to scroll anywhere on jira, be it roadmap, , backlog, reports, or the ticket page, the scroll button just doesnt appear. Also, if i try to scroll with arrow keys, nothing happens

[Mayank Mishra]

Hi Everyone, 

It is still not working for me. Below are the things i have already done and my observation so far:

1. Tried in 3 browsers (chrome, mozilla, edge)

2. Cleared cache, history

3. System shut down and start

4. Logoff from jira and relogin

Below is one observation :

I see the css property (div id="ghx-backlog") is not working and is being over-written by something. Every if i tried to edit it to auto (style="overflow-y:auto") , it is not helping. 

[Fabio Racobaldo _Herzum_]

Hi @Mayank Mishra ,

did you try to clean your browser cache?

Please, let us know if it fixs your issue.

Fabio

[Mayank Mishra]

Hi @Fabio Racobaldo _Herzum_ 

Yes, i did done that. 

Also, one thing i have not done. i have not tried it in another machine. let me try doing that. 

Thanks

Mayank

[Deepanshu Natani]

Hi @Mayank Mishra 

Please check if this issue is browser specific and if the issue doesn't occur on using a different browser

[Mayank Mishra]

@Deepanshu Natani 

Sorry for not detailing it out. 

It is not platform specific. in my machine, i have chrome and mozilla. it is not working in both the browsers. 

till friday, i was able to scroll on tickets and it was not working on other pages like reports, roadmap, backlog, etc. but since yesterday, it is not working on tickets too

i can do that on my mobile fone though.

it is working on this community page though

[Deepanshu Natani]

This is strange. This issue is occurring only for you or for other users too? And have you tried using a different machine.

[Mayank Mishra]

Others are not facing any issue