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Not Able to Remove User

Jia Hao
Jia Hao May 19, 2023

I am the system administrator but when I click Settings > User Management, it keeps showing an error. Did anyone face the same issue? Screenshot 2023-05-19 224645.png

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Andy Heinzer
Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 19, 2023

Hi,

We have determined that some sites were affected by this inability to see or manage some users.  As such a feature flag has been rolled back at this time.  This in turn should fix the current problem. 

Sorry for the inconvenience.

Andy

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Trudy Claspill
Trudy Claspill
Community Leader
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May 19, 2023

I see person has indicated they also have a problem in this post

https://community.atlassian.com/t5/Jira-Software-questions/User-Management-Stopped-working/qaq-p/2365111

I am an Organization Admin for my Free site, and I have not been able to recreate the issue.

@teresa-burgess are you also using a Free site, and also only a Site Admin vs. an Organization admin?

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Jira
Jira Software
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

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