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User Management Stopped working

Pratap AVS
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 19, 2023

User Management Stopped working

 

Showing there is some error please try later

3 answers

1 accepted

1 vote
Answer accepted
Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 19, 2023

Hi,

We have determined that some sites were affected by this inability to see or manage some users.  As such a feature flag has been rolled back at this time.  This in turn should fix the current problem. 

Sorry for the inconvenience.

Andy

0 votes
Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 19, 2023

I see two other people have indicated they also have a problem in this post

https://community.atlassian.com/t5/Jira-Software-questions/Not-Able-to-Remove-User/qaq-p/2365188

I am an Organization Admin for my Free site, and I have not been able to recreate the issue.

0 votes
Dan Breyen
Rising Star
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
May 19, 2023

Hi @Pratap AVS welcome to the community!  Would it be possible to attach more information regarding the error?  If you have a screen shot, could you post that?  I was just in User Management on our Cloud system and it is currently working for me.  

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DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

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