The first image is of a standard view that I see. The backlog doesnt not reflect the # of open issues correctly.
The second image, I am trying to find a ticket which is in To Do but does not show up to be placed on the board.
looking to modify board settings so all open issues can be shown in the backlog.
What is the issue type of the issue you are searching for?
The default issue hierarchy in Team Managed projects is
Epic > Task > Subtask
In Team Managed projects you can add additional issue types, but they are added at the same level as "Task".
Only issues from the "Task" level will be displayed in the list in the backlog. Epics can be displayed in the Epic pane but not in the list. Subtasks will not display in the list because Subtasks move to the Board when their parent story moves to the board. Subtasks can be seen in the details pane when you click on the parent issue.
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