Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

New issue view does not show issue description Edited

In our jira instance, the issue description does not appear in the new issue view.

In the old view it appears fine.

There are no fields hidden in the Project settings/Issue layout.

Does anyone know what is wrong?

 

Thanks,

Chris

 

The new issue view:

image.pngThe old issue view:

image.pngThe issue layout:

image.png

2 answers

1 accepted

0 votes
Answer accepted

Here is the issue layout screenimage.png

Dirk Ronsmans Community Leader Dec 15, 2020

Maybe I'm going blind but I don't see the Description field anywhere in your layout.

Ah - so we need something other than 'Summary'?

Dirk Ronsmans Community Leader Dec 15, 2020

@Chris Towell ,

Description would be a good start :D

 

image.png

Like Dave Liao likes this

Ok thanks. I was assuming that 'Summary' was the description field and that because it appears in the old view and not in the new that there must be something wrong.

Dirk Ronsmans Community Leader Dec 15, 2020

No not exactly :)

The Summary is the short description/title that you see. The one line of text, and the Description field is the long text.

As the issue layout is only for the new issue view I can see the confusion.

Like Chris Towell likes this
John Funk Community Leader Dec 15, 2020

Hey Chris - sorry, just now getting back to this. No, the Summary is basically the card title. But the Description is where you can put lots of text. The Summary is a single line text field and the Description is a multi-line field.

Thanks @Dirk Ronsmans for jumping in and adding clarity!

Like # people like this
2 votes
John Funk Community Leader Dec 15, 2020

Hi Chris,

Can you share some screenshots of the issue layout screen that is being used, that shows the Description field? 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
Community showcase
Posted in Jira Software

Presenting the "Best of 2020" Jira Software roundup!

Catch up with Atlassian Product Managers in our 2020 Demo Den round-up! From Advanced Roadmaps to Code in Jira to Next-Gen Workflows, check out the videos below to help up-level your work in the new ...

7,184 views 8 28
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you