New issue view does not show issue description

[Chris Towell]

In our jira instance, the issue description does not appear in the new issue view.

In the old view it appears fine.

There are no fields hidden in the Project settings/Issue layout.

Does anyone know what is wrong?

Thanks,

Chris

The new issue view:

The old issue view:

The issue layout:

[Chris Towell · Accepted solution]

Here is the issue layout screen

[Dirk Ronsmans]

Maybe I'm going blind but I don't see the Description field anywhere in your layout.

[Chris Towell]

Ah - so we need something other than 'Summary'?

[Dirk Ronsmans]

@Chris Towell ,

Description would be a good start :D

[Chris Towell]

Ok thanks. I was assuming that 'Summary' was the description field and that because it appears in the old view and not in the new that there must be something wrong.

[Dirk Ronsmans]

No not exactly :)

The Summary is the short description/title that you see. The one line of text, and the Description field is the long text.

As the issue layout is only for the new issue view I can see the confusion.

[John Funk]

Hey Chris - sorry, just now getting back to this. No, the Summary is basically the card title. But the Description is where you can put lots of text. The Summary is a single line text field and the Description is a multi-line field.

Thanks @Dirk Ronsmans for jumping in and adding clarity!

[John Funk]

Hi Chris,

Can you share some screenshots of the issue layout screen that is being used, that shows the Description field?