it appears that somehow there are four rank fields in our Jira installation.
This is causing two major problems.
1. We are unable to delete any issues at the moment
2. We are unable to move issues to a different type or project.
Three of the fields are failing the balancing checks in the LexoRank management system.
The error logs begins with the following lines:
Log's referral number: ff42b050-a103-4af3-8c9d-597ee90ef53d
Referer URL: ..../secure/MoveIssue!default.jspa?id=10719
com.atlassian.greenhopper.manager.lexorank.LexoRankIntegrityException: Expected exactly 2 rows; the maximum marker row and the lowest ranked row for rank field[id=10005]
Since the rank fields are locked and therefore cannot be deleted, what can we do to fix the issue?
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Can a new-to-agile team survive and thrive in a non-agile culture? If so, what advice would you give to those trying to be agile in a non-agile culture? What's the key(s) to success? Share your thoug...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs