Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Moving issues from one Jira cloud instance to another

Hi All,

My team have recently purchased their own Jira cloud instance but we still have a number of issues/tickets that we need that are currently on the original jira cloud instance

I would like to migrate all live and closed issues on the original jira cloud to the new jira cloud we have purchased.

Any help would be greatly appreciated!

1 answer

0 votes
Alexis Robert Community Leader Feb 09, 2021

Hi @Mike Brown , 


you can either do a full backup of your current Cloud instance and import it in your new instance : this will erase any data that is currently on the new instance however, and you might have to do some cleaning up afterwards :

Another option is to do a CSV export that will only move the issues (you would have to re-create your projects, workflows, custom fields etc) :


Either option can be a good fit depending on what you need.


Let me know if this helps, 



Suggest an answer

Log in or Sign up to answer
Site Admin
Community showcase
Posted in Jira Software

Presenting the "Best of 2020" Jira Software roundup!

Catch up with Atlassian Product Managers in our 2020 Demo Den round-up! From Advanced Roadmaps to Code in Jira to Next-Gen Workflows, check out the videos below to help up-level your work in the new ...

7,071 views 8 28
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you