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Migrate Jira Software to Jira Work Management


We are using Jira Software (cloud), but have really set it up to work for non-software projects that are now better suited to the new Jira Work Management product.   What is the process of migrating our current Jira Software projects (team-managed) to Jira Work Management (team-managed), while maintaining all the current issues, board flow, etc?



1 answer

1 vote
Trudy Claspill Community Leader May 14, 2021

Hello @Steve Gehlen 

I am not finding any documentation specific to migrating from Team Managed projects to Work Management projects. I think it would be similar to migrating to Company Managed projects, but I'm not really sure since we don't use Work Management projects.

Pay particular attention to the very last section of the document.

The workflows and board will have to be recreated; they will not "migrate". Any custom fields you created will have to be recreated; those also will not migrate. Report information will be lost; sprints, velocity charts, etc.

Thank you for your reply.

In our case, we are looking to migrate from Jira Software using team-managed projects to Jira Work Management team-managed projects.  Since both are team-managed I'm hoping we won't lose anything in the process.

I edited my original post to make it more clear that it is team-managed to team-managed.


Trudy Claspill Community Leader May 14, 2021

Where are you seeing that the Work Management product includes Team Managed projects?

All the information I'm reading in the Work Management documentation is content relevant to Company Managed projects. I'm not finding anything yet that says you can create a Team Managed project in the Work Management product.

We, too, have taken on Jira (Work Management) after using Jira (Software) and need to migrate our projects across. Is this possible?

Like Ergun likes this


Has anyone found a solution for this as i have so much in the JIRA software (Cloud) but seem to find the Work Management more appropriate?


Trudy Claspill Community Leader Sep 27, 2022

Now, over a year from the original posting of this thread, I see in my system the option to make Team Managed Business/Work Management projects.

@Jason Lane please start a new thread that details the specific questions you are trying to get answered. In general the method for "changing" a project from Software to Work Management is to make a new, empty Work Management project and then use the Move Issue feature to move the issues from one project to another. With Team Managed projects there can be some data loss, as custom fields in Team Managed projects are not shared so the data won't "move" from a custom field in one Team Managed project to an identically named custom field in another Team Managed project. One work around is to export the issue data to CSV and then import them to the new project as that provides a step for mapping old data to new fields.

Do we have a link to this new thread?

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