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Mi site de jira software ha sido suspendido

Buenod días, Mi site de JIRA Software ha sido suspendido. Tenia la version STANDAR free por 30 días y tenai reporte de finalizacion hoy, pero pense que me daba tiempo de realizar el pago en el transcurso del día. Recibi un correo para hacer el pago. Pagando, mi site será restaurado?

Otra consulta, si se vence no se ha debido pasar a continuar con el site activo pero con la version free?, Porque se pierde pro completo acceso al site?

 

Gracias y quedo muy atento a su respuesta dado la urgencia que tengo. JIRA es fundamental para todo mi proceso de seguimiento de proyectos.

1 answer

1 vote
Jack Community Leader Jul 15, 2021

comuníquese con el soporte de Atlassian y seleccione la opción de facturación en el menú desplegable.

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