Manually triggered automation with history of successes fails with no record in the audit log

Charles Amschel February 28, 2024

I'm trying to run a manually triggered automation rule on a company-managed software project and getting this error message.

"Oops we ran into a problem

There was a problem and we couldn't run the automation "{0}"Screenshot 2024-02-28 090936.png

There is no record of this failure in the audit log. This rule was previously run on February 15 without a problem. The rule create subtasks and assigns the current issue as their parent.

I'm getting report from others in our group that manually triggered automation is also failing on a team-managed service support project. Our org is nowhere near the automation limit. 

2 answers

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4 votes
Answer accepted
Jack Brickey
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February 28, 2024

There is an active incident - 

2 votes
Marc Koppelaar
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February 28, 2024

Hi @Charles Amschel 

There is an active incident relation to app integrations and automation within the Atlassian platform.


Charles Amschel February 28, 2024

Thank you for the quick response, Marc! Much appreciated. 

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