Manually triggered automation with history of successes fails with no record in the audit log

Charles Amschel February 28, 2024

I'm trying to run a manually triggered automation rule on a company-managed software project and getting this error message.

"Oops we ran into a problem

There was a problem and we couldn't run the automation "{0}"Screenshot 2024-02-28 090936.png

There is no record of this failure in the audit log. This rule was previously run on February 15 without a problem. The rule create subtasks and assigns the current issue as their parent.

I'm getting report from others in our group that manually triggered automation is also failing on a team-managed service support project. Our org is nowhere near the automation limit. 

2 answers

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Jack Brickey
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February 28, 2024

There is an active incident - https://status.atlassian.com/ 

2 votes
Marc Koppelaar
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February 28, 2024

Hi @Charles Amschel 

There is an active incident relation to app integrations and automation within the Atlassian platform.

See: https://status.atlassian.com/ 

Charles Amschel February 28, 2024

Thank you for the quick response, Marc! Much appreciated. 

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