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Manually Trigger Automation from subtask create more subtasks in parent issue?

I'm trying to create a manually triggered automation that is available in the subtask screens that is triggered by a user if need be (while they doing the subtask, they may need other things done).

The triggered items should be subtasks, that live within the issue. I am getting an error when the manual automation is triggered from the subtask, but not when its triggered from the main task. 

I understand the issue is essentially when an automation is triggered from a subtask that it's trying to create a subtask under that triggering subtask. 

How can I make all the triggered subtasks only go main issue? The only options for parent issue are current issue (a subtask) or trigger issue (a subtask again). 


Thanks for the help!

2 answers

2 accepted

1 vote
Answer accepted
Trudy Claspill
Community Leader
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Nov 07, 2023

Hello @Quinn Campbell 

Please show us the entire automation rule and the output of its execution from the Audit Log.

Probably what you need is to make the following changes:

1. Limit the manual rule to be available only on sub-tasks.

Screenshot 2023-11-07 at 9.19.56 AM.png

2. Use a For Each branch and select Related Issues > Parent.

Screenshot 2023-11-07 at 9.21.16 AM.png


Then add the steps for creating the new subtasks within the For branch.

Eureka, problem solved, just didnt see that option

1 vote
Answer accepted
Marko Blagus
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Nov 07, 2023

Hello @Quinn Campbell,


Have you tried like this:


Of course modify it for your needs, add conditions and more sub-tasks if you need.

I hope this helps.


Best regards,

Marko Blagus

Parent was the missing key, thanks for pointing out what I overlooked! 

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