Log work menu not shown

Anil Kumar November 2, 2020

I can't see Log Work in any of Jira views. I have checked where is my field for Time Tracking and everything ticked.

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Jack Brickey
Community Leader
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November 2, 2020

make sure the time tracking field is part of the screen.

Anil Kumar November 2, 2020

Thanks for the response, time tracking part of the screen but not shown in the screen.

Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 2, 2020

can you give us some screenshots:

  • screen field config for the issuetype in question
  • detail issue view not showing time tracking
  • board view where you click on the ellipses illustrating the options to action an issue
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0 votes
Answer accepted
Anil Kumar November 2, 2020

Issue resolved, it was related to Tempo Ad-on permissions. Thanks for your help.

0 votes
Answer accepted
Ollie Guan
Community Leader
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November 2, 2020

Hi @Anil Kumar ,

For the users you wish to be able to log work on issues, ensure that they have the Work On Issues permission in the relevant permission scheme.

Anil Kumar November 2, 2020

Thanks for the response, work on permission is there.

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Ollie Guan
Community Leader
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November 2, 2020

Next-gen project or classic project?

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Yevgen Lasman
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November 2, 2020

You may want to check that time tracking is actually enabled in your Jira project. Here is the KB article which should be a good start.

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