We just moved to Jira Cloud and are failing to find a keyboard shortcut for logging work time to an issue. This used to be .L+[enter]. Even just W or T would have worked great (and have been suggested/indicated to work when Googling this problem). No such luck. We have even tried Chrome Recorder plugins to no avail. Please help!
Perhaps there is a development and/or bug report for this that I can follow/amplify?
Hello @Svante Jacobsen
If you are using next-gen projects, then they don't yet support proper time tracking.
Open request here
For normal projects the shortcut "W" is not working and that's an verified bug.
Thanks! "W" actually toggles issue WATCHING for me. Time tracking works (if willing to grip for the mouse, look for the three little dots, aim, click, aim again for "Log time", click and then write the minutes spent). OMG just noticed (sadly) one cant even press Enter to Submit the form - so, reach back for mouse...
Yes "W" is for watching the issue, but on the server version "w" is for logging work thus best is to have consistent behaviour while logging time hence the open ticket. For classic projects we can log time by click on the 3 dots, but that's not possible on next-gen.
When I had the Tempo Timesheets Plugin active on our instance, "w" launched the "Log Work" window...
When we use the JIRA time logging option though, "w" toggles "Watch issue" as Tarun said above. It is sad that we cannot create our own site shortcuts...
I certainly agree that "." and then finding "Log Work" with the mouse is very cumbersome...
Try "." "L" then "Return key" - That works a little bit faster for me...
Will answer my own question:
A few days of investigation shows there seems to be something wrong with the "." (dot) menu. Adding the ?oldIssueView=true to the issue URL enables a working "." (dot) menu for the issue.
We are now looking to make oldIssueView=true persistent (which it somehow is for me but not my other team members).
I can now use keyboard only to Log work: "." (dot) "log" > Enter > "30m" > Enter
I reported this as a bug each time after I tried the new view and was forced to switch back because of this. Now the old view should be removed and still the issue is not solved in the new view. @Attlasian: Please address this. All proposed workarounds seems weird and I see no reason why all the actions that are hidden under the ... menu are not part of the `.` magic shortcut.
The W hotkey appears to have been fixed in a 2021 Q1 fix with more functionality on the way
Project managers know this problem: A “mountain of work” lays in front of you, and you don’t know how and where to tackle them. Different to-dos lie ahead, but just one task after the other can be ha...
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