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LDAP timeout during authentication Edited


I use Jira datacenter with Active Directory. This works fine, but I have trouble during the authentication with LDAP MFA users during the login. This LDAP Server is a additional directory server. The LDAP MFA Server trigger a phone call at the authentication and the users must acknowledge  the call. The LDAP server only sends an OK when the password is correct and the call is confirmed.

I think there is timeout in Jira at the authentication process at login. The user can't login, if he is to slow. He has 2-3 seconds for the acknowledgement of the login. This isn't enough for most of the users. Can I increase this timeout? The "Advanced Settings" don't cover this timeout.

Everything works fine, if the user is fast enough. 




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