Jira tickets mobile

Richard Hodgson May 23, 2023

My company uses  Okta to auth to jira. Lately I can't see any tickets on mobile. Desktop works but not mobile anymore. How can I gain access 

1 answer

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Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 23, 2023

@Richard Hodgson Have you tried logging out of the app and logging back in?  

Richard Hodgson May 23, 2023

I can't log in get errors 

Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 23, 2023

Has this been ever since you switched to Okta or just recently?

Richard Hodgson May 25, 2023

Always worked with okta before 

Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 25, 2023

Have you talked to your Okta admin to see if others are having this issue?  Are you the Jira admin?

Richard Hodgson May 26, 2023

Same issue I am seeing

 

IT has no idea not an admin it used to work 

Same issue I am seeing on your community 

https://community.atlassian.com/t5/Confluence-Cloud-questions/Cannot-login-to-Confluence-from-Chrome/qaq-p/1978261

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