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Cannot login to Confluence from Chrome.

Edited

Cannot load Confluence page. After clearing all cookies and cannot login, this is displayed on the UI.

I tried all which is support  site. Nothing worked. It always complains about  enable this in network options. 

https://aid-frontend.prod.atl-paas.net/atlassian-id/front-end/5.0.326

 

Cannot  download these extension too.

Screen Shot 2022-03-21 at 11.05.34 AM.png

No Proxies in network settings either. 

Mac OS-Monterey

Chrome version - Version 99.0.4844.74 (Official Build) (x86_64)

 

1 answer

0 votes

@Shailaja Miriyala Welcome to Confluence Cloud!

Sorry you are having issues. When trying to login using Chrome Incognito mode, can you access the instance?

Same, cannot open in  incognito mode either, couldn't even open this email notification in chrome.

This site can’t be reached

community.atlassian.com unexpectedly closed the connection.

Try:

  • Checking the connection
  • Checking the proxy and the firewall
ERR_CONNECTION_CLOSED

Also cannot open any Jira's it shows blank screen upon clicking on the Jira ticket. 

Hi @Shailaja Miriyala,
Could you please confirm if you were able to access the Atlassian site before?

What happens when you try to access id.atlassian.com after a cache clear. Please check the browser console logs and try creating a HAR file. As for the Jira, could you have your access confirmed to the project board and access to the filter? 

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