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Jira automation creating issue which linked to the destination issue

Hello there,

I am trying to create a sub-task which is triggered when an issue is linked to a task.
The sub-task is child of that task and I want it to be linked (related to) the issue linked to the task.
I do not want to copy the linked issues as the Task may have multiple links.
How do I use smart value to do that?
In the sub-task summary I use:  {{destinationIssue.summary}}
However, when I try to use this or key instead of summary the link is not created.

Any advice how to create this link?Screenshot 2023-10-19 at 0.27.04.png

1 answer

1 vote
Bill Sheboy
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Oct 21, 2023

Hi @Nava Bar-Sagi 

For a question like this, please post an image of your complete automation rule, images of the relevant actions / conditions / branches, and an image of the audit log details showing the rule execution.  Those will provide context for the community to offer suggestions.  Thanks!

Until we see those...

From what you show of your rule action, an obvious problem is the issue linking is trying to use the destination issue's summary, and not its key for the linking.

Kind regards,

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