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Jira admin's share button and notifications are not visible

Jira admin's sharing buttons (for Epics or issues) and Jira notifications (directs) are not visible. Can you help me?

Note: cloud account

1 answer

What type of project is this for, Company Managed (classic) or Team Managed (next gen)?

for classic software project

I am seeing the Share button in my JIRA Cloud instance.

Can you provide screen images of what you see?

Can you provide a link to the document you are referencing that says you should be able to see these buttons?


It isn't appearing for a single user in the system. Any settings haven't been changed. The system is just new.

You must have the Global Permission for "Browse Users and Groups" in order for that option to be available.

Already he has this permission. There is no problem with people who have the same permissions and authority as him. 

Has the user tried clearing the cache of their browser or using another browser?

The beginning of the problem is user's ID. It's different others. I opened ticket about this problem: ID Problem Ticket 

Our problem is the same. User is missing share button. Has there been any update on this? Thank you for your answers.

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