Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Jira Ticket creation and commenting using an outlook email

I have seen many posts about setting up an email account to create and comment issues via email but many of them require to add Jira Service Management

Is it possible to achieve the same goal without using Jira Service Management.?
Appreciate if you can direct me to a corresponding post or posts if possible or available.

1 answer

1 accepted

0 votes
Answer accepted

Hello @Sam DIss 

Welcome to the community.

You absolutely can do this without Jira Service Management. Refer to this document:

https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email/

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Published in Jira

Do you use Jira Cloud with Microsoft Teams?

Hi, Jira users! Do you use Jira alongside Microsoft Teams? We want to hear how you’ve used the power of Jira Cloud and Microsoft Teams (via the Jira Cloud for Microsoft Teams app) to achieve a team...

463 views 3 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you