Jira Service Desk display json instead of UI

pradeep A August 15, 2018

I recently upgraded Jira Service Desk to 3.14.2 from 3.14.1. It started displaying JSON text in the customer portal who are trying to raise request.

I tried rollback to older version still the issue persists.

 

 

1 answer

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Andy Nguyen
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 16, 2018

Hey Pradeep,

Did you upgrade JSD application only, from Versions & licenses page, or did you upgrade the entire instance by running the .exe/.bin installer?

Can you show what JSON text you're seeing at the moment?

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