Jira Cloud - Excel Sheets does not work

Antonio Cossio
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March 15, 2024

when opening in excel and Jira requests to enter a code, the website opens, I type the code but nothing happens, it was working yesterday just fine. I cleared my cache and tried several navigators

4 answers

1 vote
Hannes Obweger - JXL for Jira
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
March 18, 2024

Hi @Antonio Cossio

welcome to the community!

Unfortunately, Jira's Excel integration appears to be quite brittle; if you search this community, you'll find countless posts complaining about various kinds of (sometimes temporary, sometimes permanent) problems. 

Our friends at Midori put together this guide for resolving common problems with the integration, and also offer a great alternative through the Atlassian Marketplace.

Hope this helps,

Best,

Hannes

Hannes Obweger - JXL for Jira
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
March 18, 2024

... and just as food for thought: Depending on your exact use case, you may even want to consider whether you need to sync back and forth between Jira and Excel at all, or whether you could do all your work in one place, just Jira.

E.g., you may want to have a look at the app that my team and I are working on, JXL for Jira. It's a full-fledged spreadsheet/table view for your issues that allows viewing, inline-editing, sorting, and filtering by all your issue fields, much like you’d do in e.g. Excel or Google Sheets. JXL also comes with a number of advanced features, including support for (configurable) issue hierarchies, issue grouping by any issue field(s), sum-ups, or conditional formatting.

This is how it looks in action:

jxl-basics.gif

This all happens directly in Jira, using your Jira data - so whatever you chose to do in JXL, your view is always live and fully synchronised. 

Any questions just let me know!

0 votes
Matt Smith March 18, 2024

This seems now to be resolved for me.

0 votes
Matt Smith March 18, 2024

I raised the following ticket with Atlassian yesterday: Unable to get Jira Cloud for Excel to login/connect to Jira (atlassian.com) .  No updates received yet though. 

0 votes
David Friedrich
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March 16, 2024

Hi @Antonio Cossio , welcome to the Atlassian Community.

Please forgive me, but the way you have formulated your question, I don't understand what you are describing. Can you elaborate a bit more, maybe add some screenshots? That would be very helpful and I am very certain someone in this great community will be able to help you out.

Steve
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March 19, 2024

"The website open. I type the code. Nothing happens".  Do you really need a screenshot as well?

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