Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,298,374
Community Members
 
Community Events
165
Community Groups

Jira Automation {{triggerIssue.fixversions.name}} Stopped Working

Hi,

I was using the {{triggerIssue.fixversions.name}} smart value last week and it was working without issue but when trying to use the same automation rule today the rule is failing.

To test this I have set up a simple rule which logs the fix version but it doesn't seem to work whether I am using {{triggerIssue.fixversions.name}} or {{issue.fixversions.name}}. Other fields seem to be able to be accessed without issue.

I have checked the following page and have capitalised the "V" in versions to match and it still doesn't work:

https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/

Does anyone know if the accessing of the fix versions value has changed in the last few days?

Thanks

Dan

 

3 answers

1 accepted

0 votes
Answer accepted

@John M Funk @Jack Brickey Thanks for your responses. 

I have double checked this morning and this was a mistake by me; it was a data issue causing my problem, not a system issue.

Apologies for wasting your time, it was a long day yesterday!

0 votes
John M Funk Community Leader Jun 14, 2022

Hey Daniel,

Can you share the trigger that you have? 

And are you getting an error? Or it just isn't returning anything? 

0 votes
Jack Brickey Community Leader Jun 14, 2022

have you tried to use the action "log action" with {{issue.fixVersions.name}} to assess what Automation is actually interpreting? I gave this a quick try and it seem to work out OK.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Published in Jira Software

Upcoming changes to epic fields in company-managed projects

👋 Hi there Jira Community! A few months ago we shared with you plans around renaming epics in your company-managed projects. As part of these changes, we highlighted upcoming changes to epics on...

14,854 views 37 49
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you