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Jira Automation {{}} Stopped Working


I was using the {{}} smart value last week and it was working without issue but when trying to use the same automation rule today the rule is failing.

To test this I have set up a simple rule which logs the fix version but it doesn't seem to work whether I am using {{}} or {{}}. Other fields seem to be able to be accessed without issue.

I have checked the following page and have capitalised the "V" in versions to match and it still doesn't work:

Does anyone know if the accessing of the fix versions value has changed in the last few days?




3 answers

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Answer accepted

@John M Funk @Jack Brickey Thanks for your responses. 

I have double checked this morning and this was a mistake by me; it was a data issue causing my problem, not a system issue.

Apologies for wasting your time, it was a long day yesterday!

0 votes
John M Funk Community Leader Jun 14, 2022

Hey Daniel,

Can you share the trigger that you have? 

And are you getting an error? Or it just isn't returning anything? 

0 votes
Jack Brickey Community Leader Jun 14, 2022

have you tried to use the action "log action" with {{}} to assess what Automation is actually interpreting? I gave this a quick try and it seem to work out OK.

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