Jira Automation Web Request through Application Tunnel?

[Pieter Wouter Hartog]

I setup an Application Tunnel between Jira Cloud and our locally hosted Bamboo Data Center. 

How can I post a web request from Jira Automation to my local Bamboo DC through the Application Tunnel? For example, I want to queue a build in Bamboo using the Bamboo REST API.

When I check the URL in the Application Tunnel, it accesses Bamboo with a URL similar to this:

http://ee6<many numbers and letters>bab592.self-hosted.atlassian.com

But when I post a web request to that URL, it basically times out.

How can I reach my local Bamboo through Application Tunnel with Jira Automation?

[Trudy Claspill · Accepted solution]

Hello @Pieter Wouter Hartog 

I don't think that you can use the Application Tunnel for that purpose.

On a response in this post asking if the Application Tunnel can be used for web requests, an Atlassian Team member has responded that you need to open a port on your internal system to allow the HTTPS request to come in from the internet. That implies that the Application Tunnel cannot be used.

[Pieter Wouter Hartog]

Thanks for finding that other post.

I can't find any other info on this either, so I assume it's not possible for now.

It seems that Forge or Connect apps can't use the Application Tunnel either, per these two feature requests:

https://ecosystem.atlassian.net/browse/FRGE-817

https://ecosystem.atlassian.net/browse/AC-2541

So even though there is this great Tunnel solution, we can't use it besides some limited uses in the standard Jira system....

[Emanuele Mariani]

it not works, please vote:

https://jira.atlassian.com/browse/AUTO-1122 .

[Pieter Wouter Hartog]

BTW, I asked the same question on the Bamboo forum here: https://community.atlassian.com/t5/Bamboo-questions/How-to-call-Bamboo-REST-API-from-Jira-Cloud-Automation-via/qaq-p/2539881