Usage of application tunnel

[Charlie Misonne]

I'm investigation the usage of application tunnels. On What data can Atlassian Cloud retrieve through a tunnel? I'm reading:

Once a tunnel is created and working, Atlassian Cloud products can make any HTTP requests through it to your self-managed instances. Typically, they make requests to the REST API.

Does this also mean I'll be able to use Jira automation web requests and the webhook functionality to the on-prem Jira without having an incoming connection?

Or does it only allow us to make use of what application links typically do: linking issues between both instances for example.

[Mohanraj Thangamuthu]

Hello, Good day. For webhook we need to open HTTPS ports (incoming connection). Thanks

[Charlie Misonne]

Hi @Mohanraj Thangamuthu 

I missed this comment earlier, I'm sorry.

So that means that if I want to perform an http request from Jira Cloud to Jira DC I need to have an incoming connection in Jira DC even if I configured the tunnel?

[Emanuele Mariani]

Please vote this issue:

[AUTO-1122] Allow Jira Automation to Send Web Request through an Application Tunnel - Create and track feature requests for Atlassian products.

[Charlie Misonne]

Done!

[Vittoria Oliva]

Sure!