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Jira Automation: Support for Insight Fields for "When Value Changes for" trigger

Hi There,

It looks like insight customfields cannot be selected as options in the "Fields to monitor for changes" for the "When: Value Changes for" trigger.

Any ideas on when the functionality will be available?



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Hello @Fabian Lim,

Thank you for reaching out to Atlassian Community!

Testing on a local site, we were able to select insight fields for the trigger “Field value changed”.

The fields were from the type Asset and Insight objects:

Screen Shot 2021-05-05 at 14.29.48.png

There are some feature requests suggesting this improvement, but it’s from 2018 and 2019, so it might be outdated:

When using the automation, it shows only 50 fields, so it’s necessary to type the name of the field. If the field doesn’t show, can you let us know more information about what fields you need to select? 

Kind regards,

Good to know.  I'm on a 8.5.3 Jira version which may not have the full integration with insight.  

Which version are you using?



Thank you for the information, Fabian.

My answer was actually based on the Cloud version because your question was tagged as Cloud. 

I tested now on Jira 8.15 and created a new Insight field, but it doesn’t show on Automation, so I'm afraid to say that it’s currently not supported on the Server version:

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