JSM Custom URL

Hi All,

 

Currently we are planning to change our JSM URL from "servicedesk.atlassian.net" to "jsm.servicedesk.net". Can you please provide the active documents in order to make the changes.

 

Thanks,

Surya Bhagavan Ravuri.

2 answers

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Sreenivasaraju P
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March 18, 2024
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Sebastian Krzewiński
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March 18, 2024

Hi @Ravuri_ SuryaBhagavan _Contractor_ 

 

This is not possible to change JSM Cloud url. I don't think that there is a docs about redirection. What you can do is to setup proxy server that will be redirecting from your url to Atlassian Cloud JSM url.

 

Regards,

Seba

Thanks @Sebastian Krzewiński ,

Will check it.

 

Thanks,

Surya Bhagavan Ravuri.

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