Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
Level
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

JIRA Automation: Start date minus 7

Afternoon,

I'm trying to use automation to create a subtask to remind our consultants when they should be contacting customers to get certain information based off an original issue. I thought i had got it with {{triggerIssue.startdate.minusDays(7)}} sadly not. 

I've looked on a lot of pages and not really able to get an answer after a day of looking i'm hoping someone can tell me it is a silly syntax problem etc. 

TIA

Chip

1 answer

0 votes
John Funk Community Leader Mar 04, 2021

Hi Chip,

It might be better to use the field id in that case. So it would like:

 {{triggerIssue.customfield_17727.minusDays(7)}} 

Where you would use the id for the Start Date in your instance. 

Thanks for the information. 

So are you saying that Start date is not a field that can be calculated from?

Or am i missing something?

John Funk Community Leader Mar 04, 2021

No, not saying that - I think it just might be a syntax thing with the spelling of the field. Startdate vs startdate vs startDate, etc. Not sure that case is taken in consideration or not, but might be. Using the field ID eliminates that possibility. 

Hi @Chip Plowman 

I tried this and these worked, once I confirmed that the triggering issue was an Epic:

{{issue.Start Date.minusDays(7)}}

{{triggerIssue.Start Date.minusDays(7)}}

Best regards,

Bill

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Published in Jira Service Management

ThinkTilt is joining the Atlassian Family!

This morning, Atlassian announced the acquisition of ThinkTilt , the maker of ProForma, a no-code/low code form builder with 700+ customers worldwide. ThinkTilt helps IT empower any team in their or...

405 views 19 23
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you