JIRA Automation: Start date minus 7

[Chip Plowman]

Afternoon,

I'm trying to use automation to create a subtask to remind our consultants when they should be contacting customers to get certain information based off an original issue. I thought i had got it with {{triggerIssue.startdate.minusDays(7)}} sadly not. 

I've looked on a lot of pages and not really able to get an answer after a day of looking i'm hoping someone can tell me it is a silly syntax problem etc. 

TIA

Chip

[John Funk]

Hi Chip,

It might be better to use the field id in that case. So it would like:

 {{triggerIssue.customfield_17727.minusDays(7)}} 

Where you would use the id for the Start Date in your instance. 

[Chip Plowman]

Thanks for the information. 

So are you saying that Start date is not a field that can be calculated from?

Or am i missing something?

[John Funk]

No, not saying that - I think it just might be a syntax thing with the spelling of the field. Startdate vs startdate vs startDate, etc. Not sure that case is taken in consideration or not, but might be. Using the field ID eliminates that possibility. 

[Bill Sheboy]

Hi @Chip Plowman 

I tried this and these worked, once I confirmed that the triggering issue was an Epic:

{{issue.Start Date.minusDays(7)}}

{{triggerIssue.Start Date.minusDays(7)}}

Best regards,

Bill