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Issues which are in Done category are showing in incomplete issues in active sprint board

shravya chinthapatla
shravya chinthapatla Mar 21, 2023

Issues which are in Done category are showing in incomplete issues in active sprint board.

Also, The Done column is in the right end and all complete issues status are mapped to the column and still issues showing as incomplete.

Please help

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Syed Muhammad Ammad Mansoor
Syed Muhammad Ammad Mansoor Mar 21, 2023

go to the board settings ---columns & check the status associated with it & set resolution mark is checked in done status

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shravya chinthapatla
shravya chinthapatla Mar 21, 2023

Yes, Verified status category & Resolution is set as "DONE" . Few out of all complete issues are showing as incomplete.

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Syed Muhammad Ammad Mansoor
Syed Muhammad Ammad Mansoor Mar 21, 2023

Check your Done status in the workflow it might be mistakenly put in the in progress status category.

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shravya chinthapatla
shravya chinthapatla Mar 21, 2023

Hello @Syed Muhammad Ammad Mansoor 

Verified all the closed status are in Done category. But still facing same issue.

Capture 1.PNGCapture 2.PNG

Attached is the snapshot FYI.

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