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Issues not showing on board

Time for my daily Jira question!

We have a team-managed board, where none of the issues are showing on the board.  There seems to be some sort of default filter, but I can't figure out how to remove or edit it.

We've made our epic "Document," and while we have epics in To Do and Draft, they're not showing.

Screenshot 2023-10-04 at 16.37.17.png

Where does that "Issues without Document" filter come from, and how can I change it?  Even when you sort by assignee, it only "shows" the negative results, and not the issues that have assignees.

Screenshot 2023-10-04 at 16.42.49.png

This is where our columns are matched to statuses:

Screenshot 2023-10-04 at 16.39.09.png

So you can see there are issues in "to do" and "draft".  Here's the filters screen

Screenshot 2023-10-04 at 16.40.02.png

And these are my only options under project settings:

Screenshot 2023-10-04 at 16.40.18.png

There will be some small setting somewhere I'm missing, I'm sure.  Thanks in advance for your help!

1 answer

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Stephen Wright _Elabor8_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Oct 07, 2023

Hi @Lana Kelly 

You can't show Epics on Team-managed boards I'm afraid; they're just used for grouping, filters, and in the Epic panel (if you have the Backlog activated).

There is a feature request for this though, vote for/watch JRACLOUD-80355 

Otherwise, use a Company-managed Project to have Epics on the board as a ticket.


I've voted for that feature request, thank you. 

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