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Issue with Dashboard Gadget Assigned to me for 'Unresolved issues'

Hi!

I am trying to set up my own dashboard as my central go-to place to follow up on all outstanding issues in all projects that are assigned to me. When I use the Gadget 'Assigned to me' it states that it's from unresolved issues however it is bringing up issues that are marked as done. I am unsure if this is a bug, limitation or there is a setting within each project that I have to map certain status types as 'Resolved'.

Can anyone please assist me?

Thank you 

1 answer

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Answer accepted

It's not a biug or limitation.

Your Jira system has been (mis)configured to get it wrong. 

You should engage with your Jira admins and ask them why they have not considered setting the resolution field when issues go into a "done" status.

Re-reading this, i think I sound terse and grumpy.  I do not mean to.  I think I am very tired of people pretending to be Jira admins when they do not really know what they are doing.  I don't think that applies to you, I think one of your admins has simply missed something.

Hi Nic, 
Thank you for your response

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