Issue when Starting a Sprint

Hi,

When starting a Sprint, some issues go to the active sprint but the remaining stay at the original Sprint. This means we end up with both an active sprint ABC and sprint ABC and the issues split among the two.We then have to manually move the issues to the active sprint.

I checked both jira and greenhopper logs and found nothing suspicious.

This is GH 6.1.4.2

Has anyone experienced this by chance?

Thank you!

1 answer

1 accepted

0 vote

Adolfo, can you provide exact steps to reproduce it? Perhaps a screenshot would help too.

Cheers

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

This is when I start the sprint:

This is what I get (note that 5 issues where not included in the active sprint):

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Adolfo, this issue would be better handled by Atlassian Support, considering it needs further investigation.

Please raise a support ticket at https://support.atlassian.com to have an engineer's help.

I hope it helps.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Products

Interests

Groups

Community resources

Support

Issue when Starting a Sprint

1 answer

1 accepted

Suggest an answer

How to earn badges on the Atlassian Community

Shana Rusonis

How large do you think Jira Software can grow?

Atlassian User Groups

Find my local user group

Groups near you