Hello,
For epics, stories and subtasks I've kept using the original workflow that is provided with Jira called "Software simplified workflow". From what I can see it does everything that is required. When I move from any status to "done" then it marks the issue as resolved.
However, I'm finding this doesn't work from the workflow I created for defects. I've created it, and added 4 status I want to trigger resolved:
I've added them all into the category "done" but when I move a defect from any status to these it doesn't mark them as resolved.
From what I can see, there was mention of setting the post-function but I can't see that option anywhere. I can see properties but that's it.
Could someone help me resolve this? I'm sure it's something I'm missing that is quite simple but I can't find anything from doing a side by side comparison on the status that works in the simplied workflow.
Documentation on post-functions in workflows is here.
A quick comparison of workflows won't show you this difference (as you discovered!). You have to go into the "Done" transition in order to see the conditions, post-functions, etc, that are configured on that transition.
I've included a visual below, with the steps for you:
I realised, I was double clicking the transition rather than just pressing! All resolved now! Thank you for the response, only came to this realisation due to what you posted!
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